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2740 NE Broadway, Portland, OR 97232Mon–Fri: 7:00 AM – 6:00 PM · Sat: 8:00 AM – 3:00 PM · Sun: ClosedMon–Fri: 7:00 AM – 6:00 PM(503) 555-0198

FAQ

Common Questions

Everything you need to know before your first visit.

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll text you updates along the way.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.

Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos or video from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

Do you offer financing for larger repairs?

We accept all major credit cards and can sometimes work out a payment plan for larger repairs. Just ask at the front desk — we'll do what we can to help.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, cash, and personal checks. We also offer financing through our partner for larger repairs.

Do you do state inspections?

Yes, we perform DEQ emissions testing and safety inspections. No appointment needed for inspections — just drive in during business hours and we'll get you through quickly.

HONEST & LOCAL

How We Earn Your Trust

We explain every repair in plain English so you know what your car needs and why.

  • Factory-Level Diagnostics

    Our technicians use manufacturer-level scan tools to find the real cause before replacing any parts.

  • Locally Owned

    Family-owned and operated. We live in this community and stand behind our work.

  • Quality Parts

    We use OEM and name-brand parts — never cheap aftermarket that fails early.

  • Honest Estimates

    Written estimates before any work begins. We call if anything changes.

  • We Stand Behind Our Work
  • Free Written Estimates
  • No Surprise Charges
  • You Approve Every Repair
A mechanic in navy bib overalls bends over a car engine, seen head-on

Still Have Questions?

We're happy to answer any questions over the phone or in person. No pressure, no obligation — just honest answers.